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What is a Family Assistance Center?


Family Assistance Centers (FACs) are designed to assist the families of military service members during peacetime and during training or mobilization. A FAC is open to all branches of the military (Air Guard, Army Guard, Active Duty Army, Air Force, Coast Guard, Marines, Navy and all Reserve Components). A Family Assistance Center provides a "one-stop shopping” & resource to help family members cope with any issue they encounter as a military dependent.





Who is eligible to receive services through a FAC?


All military members, veterans, and their families are eligible to receive assistance. No military personnel or his/her family will be turned away from a FAC regardless of branch affiliation.





What services are provided by an FAC?


Basic services provided by a FAC are:


• ID Cards/DEERS

• Crises Intervention


• Financial Assistance

• Legal Assistance

• Information, Referral, Follow-Up and Outreach





State Family Program Director


MAJ Tim Roberts

Phone: 615-347-9372









National Guard Family Assistance logo


Contact the Joint Public Affairs Office at:  615-313-0633




In Tennessee, if you or another Servicemember you know is in crisis, call (855) 435-7492 for assistance 24 hours a day,  7 days a week.


If this is a sexual assault issue, contact:



M-F 0700-1700hrs


Safe Helpline

(877) 995-5247

After Hours Support

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The appearance of hyperlinks to external sites does not constitute endorsement by the Tennessee National Guard of the linked website or the information, products or services contained therein.  The Tennessee National Guard does not exercise any editorial control over the information you may find at these locations.  The Tennessee National Guard neither endorses the contents of external communications nor assumes responsibility for any threatening, libelous, obscene, harassing or offensive material contained therein, any infringement of third party intellectual property rights arising therefrom or any crime facilitated thereby.


©2014 Joint Force Headquarters Public Affairs, Tennessee Military Department, Tennessee National Guard





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